Ground transport is usually the least controlled line in a corporate travel programme. Flights and hotels sit inside a booking tool with policy rules and negotiated rates; cars get booked by whoever is nearest the problem, on a personal card, at whatever the app charged that evening. The travel manager programme exists to move UAE ground transport back inside the same discipline as the rest of the trip.
Policy comes first. We configure vehicle tiers by traveller grade — saloon as default, S-Class or 7 Series for board level, V-Class for groups of four or more — plus approved routes, an out-of-policy approval step, and a per-ride ceiling above which a named approver is notified before the ride is confirmed. Bookers see only what their policy allows, so enforcement happens at booking rather than at expense review.
Reconciliation is the second half. Every ride carries a cost centre, project code and traveller name from the moment it is raised, and the month closes as one VAT-compliant invoice with a per-ride CSV behind it. Because Chauffeurr fares are published and fixed, the accrual a finance team books mid-month matches the invoice at the end of it, which is rarely true of surge-priced suppliers.
Duty of care is where most programmes are quietly exposed. Chauffeurr provides named-chauffeur assignment with licence and endorsement records on file, live tracking links that can be shared with a traveller or a security team, and a 24/7 escalation line answered by the operator rather than a call centre. Late-night airport arrivals, female travellers, family members and visiting VIPs can all be flagged at booking so dispatch treats them accordingly.
Reporting is monthly and plain: spend by cost centre, by traveller and by route; on-time performance against scheduled pickup; the count and cause of any late arrivals; and low-emission vehicle share for ESG reporting, since the Tesla Model Y and BYD options sit in the standard catalogue at published rates. We would rather send you a report that shows a missed pickup than one that hides it.
Onboarding takes one working day: we collect trade licence and VAT details, agree the policy matrix and approver list, load your bookers, and run a test ride before go-live. There is no joining fee, no minimum monthly volume and no exit penalty — the programme has to earn its place against whatever you use today, which is why most new accounts start with a paid pilot month on a single route or a single department.
- Policy control
- Vehicle tiers by grade, approval thresholds and out-of-policy alerts set at booking time.
- Invoicing
- One monthly VAT invoice with cost-centre and project tagging plus a per-ride CSV.
- Duty of care
- Named chauffeurs, shareable live tracking and a 24/7 operator escalation line.
- Getting started
- One working day to onboard, no joining fee, pilot month on a single route or team.
