Salik tolls, fuel, parking, bottled water, Wi-Fi, phone chargers, meet-and-greet at airports, 60 minutes of free wait. Tipping not required. The price you see at booking is the final price.
Dubai's ride-hailing and taxi market has trained travellers to expect surprise add-ons at the end of a journey — Salik gates, airport surcharge, late-night uplift, card-machine fees, suitcase fees, peak surge. Chauffeurr's fixed-fare model exists specifically to remove all of that.
When you confirm a booking, the price you see is the price you pay. Salik is bundled, fuel is bundled, parking is bundled, bottled water and Wi-Fi are bundled, meet-and-greet at the terminal is bundled. There is no end-of-trip line item.
The only things you pay outside the chauffeur fare are things you'd pay directly anyway — restaurant bills, attraction tickets, hotel valet if you're parking your own car. For corporate accounts on a roadshow or guest-host day, we can pre-book and bundle those into the single monthly VAT invoice on request.
| Item | Taxi / ride-hail | Chauffeurr |
|---|---|---|
| Base fare | Starting price | Included |
| Salik tolls | AED 4–6 per gate (taxi extra) | Included |
| Airport surcharge | AED 25 (taxi extra) | Included |
| Meet & greet | Not available on taxi | Included |
| 60 min airport wait | Taxi charges by minute | Included |
| Late-night / peak surge | Ride-hail up to 2x | No surge — ever |
This page covers faq · inclusions. The operating model behind it is the same everywhere we work in the Emirates, and it is the reason international travel programmes route their UAE legs to us.
Most premium chauffeur brands travellers encounter online are global marketplaces: a booking layer in one country, a subcontracted supplier in another, and no accountability in the city where the car actually turns up. Chauffeurr is deliberately the opposite. We operate only in the United Arab Emirates, with our own licensed fleet and permanently employed chauffeurs, which is why hotels, concierge desks, travel management companies and corporate travel teams route their UAE ground legs to us while keeping their global network elsewhere.
Working in a single market allows detail that a worldwide roster cannot reproduce: chauffeurs who know which tower entrance a building's security actually admits cars through, which community gates need a pass logged in advance, where a car may legally wait during a two-hour meeting, and how long a route genuinely takes at 08:00 versus 22:00. Local knowledge of this kind is the difference between a ride that is booked and a ride that works.
Commercially, the arrangement is simple. Partners keep their traveller relationship and their reporting. We supply the vehicle, the chauffeur, the licence trail, consolidated monthly invoicing with VAT, and a single UAE operations contact reachable on WhatsApp at any hour. Corporate accounts get standing rates, cost-centre tagging on every job and a named account manager rather than a support form.
Placing UAE ground transport for a network, property or corporate programme? Read how partner accounts work or message the operations desk on +971 (50) 239 0670.
Yes. Every Chauffeurr fare — airport transfer, hourly hire, full-day tour, intercity transfer — includes Salik tolls. There is no add-on bill at the end of the trip. Compare that to an RTA taxi where Salik is added to the meter at AED 4–6 per gate.
Yes. Fuel is fully included on every booking, no matter how many kilometres the route covers. A Dubai-to-Abu Dhabi return (270+ km) is the same fixed fare whether the tank is full or empty at the start.
Yes — airport parking, mall parking, hotel valet, restaurant valet — all included on hourly bookings and transfers. There's no claim form to fill out and no receipts to chase. The chauffeur handles it.
60 minutes free at DXB, DWC, AUH and SHJ airport pickups, tracked against your live flight time. 15 minutes free at all other pickups (hotel, office, restaurant). Beyond that, wait time is billed at AED 60/hour pro-rated.
Tipping is not required and not expected. Chauffeurs are full-time salaried employees, not gig drivers. Bottled water, Wi-Fi, phone chargers and basic refreshments in the vehicle are all complimentary.
Anything you pay directly: attraction tickets (Burj Khalifa, Louvre Abu Dhabi), restaurant bills, hotel charges, optional helicopter add-ons. We can pre-book on request — those costs are quoted separately and added to the same invoice for corporate accounts.