Every Chauffeurr ride is fully fixed at booking. Salik, Darb, parking, airport fees and 60 minutes of wait — all in. No surge, no negotiation, no surprises on the receipt.
Surge-based ride-hailing apps quote you a number, then quietly multiply it by 1.4× because it's 3am, by 1.8× during DSF, and by 2.2× when it rains. Metered taxis run the clock on every traffic light. Both turn into a number you discover at the destination — and both can cancel on you mid-route. Chauffeurr's promise is the opposite: you see the total before you book, you confirm it, and that is the number you pay. Period.
Included in every fare: the chauffeur, fuel, all Salik gates in Dubai, all Darb gates in Abu Dhabi, airport parking, meet-and-greet inside arrivals on airport pickups, 60 minutes of complimentary wait after landing (90 min long-haul), 15 minutes of kerbside wait on departures, bottled water, Wi-Fi and phone chargers. Not included as separate line items: tolls, parking, fuel, VAT. They are all inside the headline number.
The only things that can ever change the total: additional waiting time beyond the included minutes, additional stops outside the booked route, or an optional child seat add-on (free on family bookings). Each is flagged on the booking screen with the rate, before you tap confirm. There is no scenario in which an unexpected line appears on the invoice.
Honest comparison — when a surge app is cheaper: a single passenger on a 5–15 minute metered ride in off-peak traffic with no luggage, no schedule pressure, and a willingness to accept the small chance of a cancel. Chauffeurr wins on airport pickups, 2+ passengers, late nights, kids, weddings, business meetings and any inter-emirate trip — because the alternative price is unpredictable and the alternative driver can walk.
| Route or package | Detail | Fixed fare |
|---|---|---|
| DXB → Downtown Dubai | E-Class · fixed · all-in | AED 150 |
| DXB → Dubai Marina / JBR | E-Class · fixed · all-in | AED 180 |
| DXB → Palm Jumeirah | E-Class · fixed · all-in | AED 190 |
| DXB ↔ Abu Dhabi | Lexus · either direction · all tolls | AED 475 |
| DXB ↔ Ras Al Khaimah | Lexus · either direction · all tolls | AED 475 |
| DXB ↔ Al Ain | Lexus · either direction · all tolls | AED 475 |
| DXB ↔ Fujairah | Lexus · either direction · all tolls | AED 475 |
| Hourly chauffeur · E-Class | Per hour · 3-hour minimum | AED 150/hr |
| Hourly chauffeur · S-Class | Per hour · 3-hour minimum | AED 240/hr |
| Hourly chauffeur · V-Class | Per hour · 3-hour minimum | AED 220/hr |
| Dubai → Abu Dhabi · round-trip + 6h wait | Same chauffeur · fixed | AED 1,400 |
Multi-traveller booking, cost-centre tagging, traveller profile library, policy compliance flags.
One monthly VAT invoice across every emirate, with bank transfer, corporate card, or PO settlement.
Multi-car, multi-day scaling for IPO roadshows, board offsites, event shuttles. SLA-backed.
One-day onboarding, dedicated relationship manager, 24/7 escalation line, monthly SLA report.
Pick a service, route and vehicle. Every line is itemised — the total you see is the total on the invoice. No surge, no hidden Salik.
Estimate based on standard timings. Off-route stops or wait beyond included minutes are flagged before you confirm — never added silently to the invoice.
This page covers no-surprise pricing. The operating model behind it is the same everywhere we work in the Emirates, and it is the reason international travel programmes route their UAE legs to us.
When a traveller books premium ground transport through a worldwide platform, the company taking the payment is almost never the company driving the car. The local leg is passed to whichever supplier is available, and nobody in the destination market owns the outcome. Chauffeurr removes that layer: we operate only in the United Arab Emirates, with vehicles licensed to us, chauffeurs employed by us and a dispatch desk sitting in Dubai on local time.
That is why international networks, hotel concierge teams, travel management companies and corporate travel departments keep their global tooling and hand the UAE portion to a specialist. They get a single accountable operator for every emirate, licence documentation on request, and an operations contact who can reroute a car in real time rather than escalate a ticket overnight.
For travellers it shows up as detail: chauffeurs who know the correct tower entrance, the community gates that need a pass logged in advance, where a car can legally wait through a long meeting, and how much time a route genuinely needs at peak. Fares are fixed before departure with Salik, parking and fuel included, so the price quoted is the price invoiced.
Placing UAE ground transport for a network, property or corporate programme? Read how partner accounts work or message the operations desk on +971 (50) 239 0670.
Every fare includes the fuel, the chauffeur, all Salik tolls in Dubai and Darb tolls in Abu Dhabi, airport parking, 60 minutes of wait time after landing (90 min on long-haul), bottled water, Wi-Fi and phone chargers. The number on the booking screen is the number on the invoice.
No. The same fare applies at 03:00 on a Friday during DSF as on a Tuesday off-peak. No multiplier, no nighttime premium, no event surcharge. The only thing that changes the fare is the vehicle class you pick and whether you add waiting time beyond the included minutes.
Three things, all flagged before they happen: additional waiting time beyond the included minutes (AED 100/hr E-Class, AED 150/hr S-Class, AED 200/hr V-Class), additional stops outside the booked route (quoted in advance), and a child seat add-on (AED 25/seat — free on family bookings). Salik, parking and airport fees never appear as a separate line.
Yes. Every route and every hourly package shows a live total before confirmation — with the included items and any optional add-ons itemised. WhatsApp +971 (50) 239 0670 for a 60-second quote on any route or package, or use the booking widget on the homepage.
Honest answer: for a single passenger on a 5–15 minute metered ride in off-peak traffic with no luggage, a ride-hailing app or RTA taxi is usually cheaper. The Chauffeurr fixed-fare model wins on airport pickups, 2+ passengers, late-night arrivals, business meetings, weddings, and any inter-emirate trip — because the alternative price is unpredictable, the driver can cancel, and the meter keeps running in traffic.
Yes. Every fare quoted on the site is VAT-inclusive at 5%. The VAT line is itemised on every invoice for accounting purposes — corporate accounts receive a single monthly VAT invoice covering all rides, with TRN included.
Per-ride invoice on the booking confirmation email, itemising vehicle class, route, included items, any add-ons, VAT, and total. Corporate accounts get one monthly statement grouped by cost-centre tag, traveller and date — exportable as CSV or PDF for expense systems.
Hourly chauffeur packages bill in 15-minute increments. The first 3 hours are the package minimum; after that, you pay only for the time actually used. Salik, Darb and parking remain included; only excess waiting after the package ends is charged.