Every Chauffeurr ride is fully fixed at booking. Salik, Darb, parking, airport fees and 60 minutes of wait — all in. No surge, no negotiation, no surprises on the receipt.
Surge-based ride-hailing apps quote you a number, then quietly multiply it by 1.4× because it's 3am, by 1.8× during DSF, and by 2.2× when it rains. Metered taxis run the clock on every traffic light. Both turn into a number you discover at the destination — and both can cancel on you mid-route. Chauffeurr's promise is the opposite: you see the total before you book, you confirm it, and that is the number you pay. Period.
Included in every fare: the chauffeur, fuel, all Salik gates in Dubai, all Darb gates in Abu Dhabi, airport parking, meet-and-greet inside arrivals on airport pickups, 60 minutes of complimentary wait after landing (90 min long-haul), 15 minutes of kerbside wait on departures, bottled water, Wi-Fi and phone chargers. Not included as separate line items: tolls, parking, fuel, VAT. They are all inside the headline number.
The only things that can ever change the total: additional waiting time beyond the included minutes, additional stops outside the booked route, or an optional child seat add-on (free on family bookings). Each is flagged on the booking screen with the rate, before you tap confirm. There is no scenario in which an unexpected line appears on the invoice.
Honest comparison — when a surge app is cheaper: a single passenger on a 5–15 minute metered ride in off-peak traffic with no luggage, no schedule pressure, and a willingness to accept the small chance of a cancel. Chauffeurr wins on airport pickups, 2+ passengers, late nights, kids, weddings, business meetings and any inter-emirate trip — because the alternative price is unpredictable and the alternative driver can walk.
| Route or package | Detail | Fixed fare |
|---|---|---|
| DXB → Downtown Dubai | E-Class · fixed · all-in | AED 150 |
| DXB → Dubai Marina / JBR | E-Class · fixed · all-in | AED 180 |
| DXB → Palm Jumeirah | E-Class · fixed · all-in | AED 190 |
| DXB → Abu Dhabi | E-Class · fixed · all Salik & Darb | AED 320 |
| Hourly chauffeur · E-Class | Per hour · 3-hour minimum | AED 150/hr |
| Hourly chauffeur · S-Class | Per hour · 3-hour minimum | AED 240/hr |
| Hourly chauffeur · V-Class | Per hour · 3-hour minimum | AED 220/hr |
| Dubai → Abu Dhabi · round-trip + 6h wait | Same chauffeur · fixed | AED 1,400 |
Multi-traveller booking, cost-centre tagging, traveller profile library, policy compliance flags.
One monthly VAT invoice across every emirate, with bank transfer, corporate card, or PO settlement.
Multi-car, multi-day scaling for IPO roadshows, board offsites, event shuttles. SLA-backed.
One-day onboarding, dedicated relationship manager, 24/7 escalation line, monthly SLA report.
Every fare includes the fuel, the chauffeur, all Salik tolls in Dubai and Darb tolls in Abu Dhabi, airport parking, 60 minutes of wait time after landing (90 min on long-haul), bottled water, Wi-Fi and phone chargers. The number on the booking screen is the number on the invoice.
No. The same fare applies at 03:00 on a Friday during DSF as on a Tuesday off-peak. No multiplier, no nighttime premium, no event surcharge. The only thing that changes the fare is the vehicle class you pick and whether you add waiting time beyond the included minutes.
Three things, all flagged before they happen: additional waiting time beyond the included minutes (AED 100/hr E-Class, AED 150/hr S-Class, AED 200/hr V-Class), additional stops outside the booked route (quoted in advance), and a child seat add-on (AED 25/seat — free on family bookings). Salik, parking and airport fees never appear as a separate line.
Yes. Every route and every hourly package shows a live total before confirmation — with the included items and any optional add-ons itemised. WhatsApp +971 50 239 0670 for a 60-second quote on any route or package, or use the booking widget on the homepage.
Honest answer: for a single passenger on a 5–15 minute metered ride in off-peak traffic with no luggage, a ride-hailing app or RTA taxi is usually cheaper. The Chauffeurr fixed-fare model wins on airport pickups, 2+ passengers, late-night arrivals, business meetings, weddings, and any inter-emirate trip — because the alternative price is unpredictable, the driver can cancel, and the meter keeps running in traffic.
Yes. Every fare quoted on the site is VAT-inclusive at 5%. The VAT line is itemised on every invoice for accounting purposes — corporate accounts receive a single monthly VAT invoice covering all rides, with TRN included.
Per-ride invoice on the booking confirmation email, itemising vehicle class, route, included items, any add-ons, VAT, and total. Corporate accounts get one monthly statement grouped by cost-centre tag, traveller and date — exportable as CSV or PDF for expense systems.
Hourly chauffeur packages bill in 15-minute increments. The first 3 hours are the package minimum; after that, you pay only for the time actually used. Salik, Darb and parking remain included; only excess waiting after the package ends is charged.