Your concierge desk needs one phone number, one account manager and one invoice — not five aggregator apps, surge pricing surprises at 2am, and a per-ride card receipt that the guest's PA queries a month later. Chauffeurr replaces the aggregator stack with a single regulated limousine operator: DED licensed and RTA regulated under trade 578599, dispatching our own fleet of black Mercedes and BMW, with a named account manager who sits beside your operations team during major events.
Onboarding is a 30-minute alignment call and a test booking. From there your concierge team books through WhatsApp or a dedicated dispatch line; we deliver against your brand standards (greeting protocol, vehicle livery, bottled water, signage, English-speaking chauffeur) and consolidate everything into a monthly Net-30 invoice with PMS-ready line items mapped to room numbers and dates.
We currently partner with a growing roster of Dubai 5-star and luxury-boutique hotels — for in-house guest movements, VVIP airport collections, restaurant runs, day tours and the multi-vehicle gala / conference movements that occupy the events calendar. References available under NDA on a partnership call.
| Service | Standard | Value |
|---|---|---|
| Account onboarding | MSA + test booking | 5 working days |
| Dispatch response (Dubai) | WhatsApp + phone, 24/7 | < 60 seconds |
| Airport pickup pre-book | Flight tracked · meet & greet | from AED 150 |
| Hourly chauffeur (hotel) | E-Class · 3-hour min | from AED 150/hr |
| Event multi-vehicle | Gala / conference / wedding | on quote |
| Settlement | Consolidated monthly invoice | Net-30 |
This page covers b2b · hospitality. The operating model behind it is the same everywhere we work in the Emirates, and it is the reason international travel programmes route their UAE legs to us.
Most premium chauffeur brands travellers encounter online are global marketplaces: a booking layer in one country, a subcontracted supplier in another, and no accountability in the city where the car actually turns up. Chauffeurr is deliberately the opposite. We operate only in the United Arab Emirates, with our own licensed fleet and permanently employed chauffeurs, which is why hotels, concierge desks, travel management companies and corporate travel teams route their UAE ground legs to us while keeping their global network elsewhere.
Working in a single market allows detail that a worldwide roster cannot reproduce: chauffeurs who know which tower entrance a building's security actually admits cars through, which community gates need a pass logged in advance, where a car may legally wait during a two-hour meeting, and how long a route genuinely takes at 08:00 versus 22:00. Local knowledge of this kind is the difference between a ride that is booked and a ride that works.
Commercially, the arrangement is simple. Partners keep their traveller relationship and their reporting. We supply the vehicle, the chauffeur, the licence trail, consolidated monthly invoicing with VAT, and a single UAE operations contact reachable on WhatsApp at any hour. Corporate accounts get standing rates, cost-centre tagging on every job and a named account manager rather than a support form.
Placing UAE ground transport for a network, property or corporate programme? Read how partner accounts work or message the operations desk on +971 (50) 239 0670.
We're a single, regulated limousine operator with dispatch staffed 24/7 — not an aggregator. Your concierge gets a named account manager, a WhatsApp dispatch line that answers within 60 seconds, and monthly consolidated invoicing instead of per-ride card receipts. Guest service standards (greeting, vehicle livery, bottled water, English-speaking chauffeur) are matched to your brand book.
Inside Dubai, on-demand dispatch is typically 20–30 minutes day or night. Pre-booked airport collections lock in 24+ hours ahead with flight tracking. For events and group movements we deploy a dedicated dispatcher inside your operations team for the duration of the event.
Yes. The standard concierge model: your team books and Chauffeurr issues a single monthly statement, line-itemised by guest folio, with each ride mapped to a room number and date. Reconciles cleanly to your PMS (Opera, Mews, Cloudbeds and most others).
Mercedes E-Class, S-Class and V-Class are the everyday chauffeur trio. BMW 7 Series for clients who prefer the marque, Cadillac Escalade for VIP groups, and Tesla Model Y / BYD Han when EV is part of the brand requirement. Multi-car movements (10+ vehicles) for galas and conferences are coordinated by a dedicated event lead.
A 30-minute call with your concierge team, a service-standard alignment doc, a test booking, and a single MSA. We're typically dispatching for new hotel partners within 5 working days. Net-30 invoicing is the default; Net-45 available on request.
Every chauffeur passes a hospitality and grooming standard before they're cleared to take hotel-tagged jobs — uniformed, English-speaking, briefed on standard hospitality protocols (door-opening, luggage, signage, name address). We can run a hotel-specific briefing module for your partnership.